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May 09, 2018

Ahead of the presentation of the Charlemagne Prize to Emmanuel Macron, BVR President Kolak says that decentralization strengthens Europe

At the Europa Forum in Aachen on the day before the International Charlemagne Prize is awarded to the President of France Emmanuel Macron, the President of the National Association of German Cooperative Banks (BVR) Marija Kolak called for a return to more discussion about Europe.

May 02, 2018

Cooperative financial network launches Alexa skill for voice banking

The cooperative banks in Germany have launched the first Alexa skill voice service across their network. The Volksbanken Raiffeisenbanken skill has been available in Amazon's German-language Alexa Skills Store since the end of April. It allows cooperative bank customers who have enabled the skill to quickly and easily access relevant information. Questions such as “Alexa, ask Volksbank which credit card is the best one for me” or “Alexa, ask Raiffeisenbank what a mobile TAN is” are now answered by Alexa using the Volksbanken Raiffeisenbanken skill. Initially, customers will be able to ask for general information relating to the cooperative banks and the services they offer. They will also be able to ask whether a particular branch is currently open, when it closes, and how they can contact their bank advisor, as well as find out more about the types of account available. Each local cooperative bank can integrate its own customized answers and dialogs, for example relating to account types or local news and events.

March 13, 2018

Local cooperative banks maintain steady net income for 2017

In 2017, the 915 local cooperative banks, PSD banks, Sparda banks, and cooperative specialized institutions delivered a healthy operating performance and are expected to report an operating profit including gains and losses on valuation of €7.3 billion. "Rigorous efforts to manage costs combined with the significant growth in business enabled them to maintain operating profit at the prior-year level against a challenging backdrop of persistently low interest rates, fierce competition, and increasing regulatory requirements," explains Marija Kolak, President of the Bundesverband der Deutschen Volksbanken und Raiffeisenbanken (BVR) [National Association of German Cooperative Banks]. The cost/income ratio improved to 67.4 percent, compared with 68.2 percent in 2016. Moreover, the local cooperative banks' net income for the year after taxes and after the addition to the fund for general banking risks held steady and is predicted to be €1.6 billion.


BVR - 06.05.2014 12:00:00

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